Memorial Order Process & Timescales

At Rawcliffe’s of Chorley, we aim to make the process of ordering a memorial as clear and straightforward as possible. Below is our step-by-step guide, along with typical timescales.

Our Step-by-Step Order Process

Step 1 – Choosing Your Memorial

Once you have chosen your memorial, our experienced team will guide you through the available options, including any bespoke requirements. If you already have an inscription in mind, we can also check with the relevant burial authority to ensure the memorial complies with their regulations.

Step 2 – Deposit & Fees

Once you are happy with your chosen memorial and inscription, we require a 20% deposit along with any cemetery or church fees. Payments can be made via debit/credit card, bank transfer, cash or cheque.

Step 3 – Design & Approval

Our skilled team will prepare a full colour CAD proof for your approval. This can be sent by email or post. You can request changes until you are completely satisfied. Please ensure all spelling and dates are correct before final approval.

Step 4 – Application Submission

Once approved, we submit the application to the relevant burial authority. Approval typically takes 2–4 weeks but can sometimes take longer. If your memorial includes a photo plaque, we will request a high-resolution image at this stage.

Step 5 – Approval Granted

Once permission has been received, your memorial can proceed to the next stage.

Step 6 – Production

Your memorial is carefully manufactured by our skilled craftsmen, ensuring the highest standards of quality and finish.

Step 7 – Final Payment

When your memorial is ready for installation, we will request the remaining balance. You are welcome to view the memorial beforehand or we can provide photographs for approval.

Step 8 – Installation

Your memorial will be installed by our BRAMM and NAMM registered fixers within 7–10 days following final payment.